Mean Time to Recover (MTTR)
Definition
Mean Time to Recover is a metric that measures the average time it takes to restore a service or system to normal operation after a failure or incident. It is used to understand resilience, improve recovery processes, and reduce downtime when something goes wrong.
Examples
- After a ransomware incident, a team measures how long it took to rebuild systems and restore critical services from backups.
- An operations team tracks MTTR for failed web services to see whether monitoring and response improvements are reducing downtime.
Discover π
Some metrics tell you how often systems fail. Mean Time to Recover tells you what happens next. It measures how quickly a team can get back to normal after a disruption.
This matters because outages and incidents are not judged only by the fact that they happened. They are also judged by how long the business was affected. A short disruption can be manageable. A long one can become expensive, damaging, and highly visible.
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